Frequently Asked Questions

General FAQs

General questions about the website:

1. When will my order arrive?
2. How do I work out the cost of shipping?

Dummy FAQs

Questions about the our Natural Rubber Soothers:

1. What are the benefits of natural rubber soothers & why should I buy it over others?
2. Which size and style should I get?
3. Are Natural Rubber Soothers made from sustainable materials?
4. What is the Natural Rubber Soother dummy made of?
5. To what standards are the Natural Rubber Soother dummies produced and tested?
6. What are the care instructions for my natural rubber soother?
7. How often should I replace my soother?
8. I’ve noticed the shield touches my baby’s nose! Is this an issue?
9. The new dummy I bought is smaller than the one I have, did you change the size?
10. Why are some of my dummy’s darker?
11. I’ve noticed my Natural Rubber Soother dummy get darker with use. Is this normal?
12. To soothe or not to soothe and are we encouraging the use of a soother?
13. Why does my dummy have a whitish layer?

 

Storer FAQs

Questions about the our Natural Rubber Soother Storers:

1. How can I sterilise my Natural Rubber Soother Storer?